Our Transparent Privacy Policy
Last Updated: May 2026
At EmiratesHost.ae, we are deeply committed to protecting your privacy and handling your personal information with the utmost care, transparency, and responsibility. This Privacy Policy explains who we are, what information we collect, how we use it, and your rights in relation to your personal data.
By using our website or purchasing any of our Services, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.
EmiratesHost.ae is a UAE-based web hosting and domain registration company dedicated to providing reliable, secure, and affordable digital services to businesses and individuals across the United Arab Emirates and the wider Middle East region.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please do not hesitate to contact us at:
📧 Email: [email protected]
🌐 Website: www.emirateshost.ae
📮 Address: EmiratesHost.ae, United Arab Emirates
EmiratesHost.ae collects personal information in several ways depending on how you interact with our website and services. The types of information we may collect include:
EmiratesHost.ae collects your personal information through the following means:
Directly from You — When you register an account, place an order, register a domain, submit a support ticket, contact us by email or live chat, complete a form on our website, or respond to a survey or promotional offer.
Automatically — When you browse our website, certain technical information is collected automatically through cookies, server logs, and analytics tools. This helps us understand how visitors interact with our platform and allows us to improve the user experience.
From Third Parties — We may occasionally receive information about you from third-party sources such as payment processors, domain registries, fraud prevention services, and publicly available WHOIS databases, where this is necessary to provide our services or verify your identity.
EmiratesHost.ae uses the personal information we collect for the following purposes:
Delivering Our Services
To process your orders, activate your
hosting accounts, register your domain names, send order confirmations, and provide
all services you have purchased from us.
Account Management
To create and manage your EmiratesHost.ae
client account, process renewals, send invoices, manage billing, and keep your
account records accurate and up to date.
Customer Support
To respond to your enquiries, resolve technical
issues, manage support tickets, and provide the highest possible level of customer
service at all times.
Legal & Regulatory Compliance
To comply with applicable UAE laws
and regulations, including sharing domain registration details with ICANN, relevant
domain registries, and regulatory or law enforcement authorities where required by
law.
Security & Fraud Prevention
To monitor our systems for suspicious
activity, protect against unauthorised access, detect and prevent fraudulent
transactions, and safeguard both our platform and our customers.
Service Improvement
To analyse how our website and services are
used, identify areas for improvement, conduct internal research and development, and
enhance the overall customer experience.
Marketing & Communications
To send you relevant product updates,
promotional offers, service announcements, and newsletters — but only where you have
given us permission to do so or where we have a legitimate interest in keeping you
informed. You may opt out of marketing communications at any time.
Domain WHOIS Obligations
To fulfil our obligations as an
accredited domain registrar by making certain registration details publicly
available via the WHOIS database, as required by ICANN and applicable registry
policies.
EmiratesHost.ae processes your personal data on the following legal grounds:
EmiratesHost.ae does not sell, rent, or trade your personal information to third parties for commercial purposes under any circumstances. However, we may share your information in the following situations:
Domain Registries & ICANN
As an accredited domain registrar, we
are required to share your domain registration details with the relevant registry
and ICANN. Certain information may also be listed in the public WHOIS database in
accordance with applicable policies.
Payment Processors
Your payment information is securely processed
by our trusted third-party payment gateway providers. EmiratesHost.ae does not store
your full card details on our servers. All payment processing complies with
industry-standard PCI DSS security requirements.
Service Providers & Partners
We may share your information with
carefully selected third-party service providers who assist us in operating our
business — including data centre operators, IT support providers, email delivery
services, and analytics platforms. These parties are contractually obligated to
handle your data securely and only for the purposes we specify.
Legal & Regulatory Authorities
Where required by UAE law or by a
court order, we may disclose your personal information to government bodies, law
enforcement agencies, or regulatory authorities.
Business Transfers
In the event of a merger, acquisition, or sale
of all or part of our business, your personal information may be transferred to the
acquiring entity as part of that transaction. We will notify you of any such change
in advance.
EmiratesHost.ae uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and improve our services. Cookies are small text files stored on your device when you visit our website.
Essential Cookies
These cookies are strictly necessary for our
website to function correctly. They enable core features such as account login,
shopping cart functionality, and secure payment processing. These cookies cannot be
disabled without affecting the functionality of our website.
Analytics Cookies
We use analytics tools to collect anonymous
data about how visitors interact with our website. This helps us understand which
pages are most popular, how users navigate our site, and where improvements can be
made. This data is aggregated and does not personally identify you.
Preference Cookies
These cookies remember your preferences and
settings — such as your chosen language or region — to provide you with a more
personalised and convenient browsing experience on return visits.
Marketing Cookies
Where you have given your consent, we may use
marketing cookies to display relevant advertisements and promotional content based
on your browsing behaviour. You may withdraw your consent to marketing cookies at
any time through your browser settings.
You can control and manage cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and performance of our website. For more information on managing cookies, please refer to your browser's help documentation.
EmiratesHost.ae retains your personal information only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable UAE laws and regulations.
Specifically:
When your data is no longer required, it will be securely deleted or anonymised in accordance with our internal data management procedures.
EmiratesHost.ae takes the security of your personal information extremely seriously. We implement a comprehensive range of technical and organisational security measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:
While we take every reasonable precaution to protect your information, please be aware that no method of electronic transmission or storage is entirely infallible. In the unlikely event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable UAE regulations.
As a UAE-based company, EmiratesHost.ae primarily stores and processes your personal data within the United Arab Emirates. However, in some cases — particularly in connection with domain registration with international registries — your data may be transferred to and processed in other countries.
Where such transfers occur, we take appropriate steps to ensure that your personal information remains protected in accordance with applicable data protection standards, including through contractual arrangements with our international service providers.
EmiratesHost.ae respects your rights in relation to your personal information. Depending on applicable UAE data protection laws, you may have the right to:
Access Your Data
Request a copy of the personal information we
hold about you at any time.
Correct Your Data
Request that we update or correct any
inaccurate or incomplete information held in your account.
Delete Your Data
Request that we delete your personal information
where it is no longer necessary for the purposes for which it was collected, subject
to any legal obligations we may have to retain it.
Restrict Processing
Request that we limit the way we use your
personal data in certain circumstances.
Withdraw Consent
Where our processing is based on your consent,
you have the right to withdraw that consent at any time without affecting the
lawfulness of processing carried out before withdrawal.
Opt Out of Marketing
Unsubscribe from our marketing
communications at any time by clicking the unsubscribe link in any of our emails or
by contacting us directly at [email protected].
To exercise any of the above rights, please contact us at [email protected]. We will respond to all legitimate requests within a reasonable timeframe and in accordance with applicable law.
Our website may contain links to third-party websites, partner platforms, or external resources. Please be aware that EmiratesHost.ae is not responsible for the privacy practices or content of any third-party websites. We encourage you to read the privacy policy of every website you visit, particularly before submitting any personal information.
EmiratesHost.ae services are intended for use by adults and businesses. We do not knowingly collect personal information from individuals under the age of 18. If you believe that a minor has provided us with personal information without appropriate parental consent, please contact us immediately at [email protected] and we will take prompt steps to delete such information from our records.
EmiratesHost.ae reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or the services we offer. When we make significant changes, we will notify you by posting the updated policy on our website with a revised effective date, and where appropriate, by sending you a notification by email.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services following any updates constitutes your acceptance of the revised policy.
This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.
If you have any questions, concerns, or complaints about this Privacy Policy or the way EmiratesHost.ae handles your personal information, please do not hesitate to get in touch with us:
📧 Email: [email protected]
💬 Live Chat: Available 24/7 on our website
🎫 Support Ticket: Log in to your client area and raise a
ticket
🌐 Website: www.emirateshost.ae
📮 Postal Address: EmiratesHost.ae, United Arab Emirates
EmiratesHost.ae — Committed to Your Privacy, Security & Trust.